Kotak Life Declares \u20b91,398 Crore Bonus;\u00a0 Achieves 99.5%*\u00a0Individual Claim Settlement Ratio for FY26<\/p>\n
Chennai, June 18, 2026: Kotak Mahindra Life Insurance Company Ltd. (“Kotak Life”) today declared a bonus of \u20b91,398 crore for 7.7 lakh participating policyholders, an 18.7% increase over last year, marking 25 consecutive years of bonus payouts.<\/p>\n
The company also announced a claim settlement ratio of 99.50%*\u00a0for individual claims\u00a0and 99.80%*\u00a0for group claims\u00a0for FY 2025\u201326. During the year, Kotak Life has paid a total of \u20b92,009 crore across 1,52,860 claims, covering both individual and group segments.
\nMahesh Balasubramanian, Managing Director & CEO, Kotak Life, said, \u201cCustomers expect life insurance to work seamlessly at the time of a claim. Our focus is on ensuring that claims are settled efficiently and that policyholders see consistent long-term value through bonuses year after year. This reinforces our belief in building enduring partnerships with customers through responsibility, transparency, and consistency.\u201d
\nA key focus area for Kotak Life has been improving turnaround times, with 84% of the eligible claims settled within one working day of receiving all required documents, helping families access funds without delay.<\/p>\n
This strong focus on timely claim settlement and delivering consistent value is reflected in Kotak Life\u2019s customer satisfaction scores. The company ranked 2nd#\u00a0in the Hansa Research Life Insurance Customer Experience Study (CuES) 2026#, with a Net Promoter Score of 60%, demonstrating strong customer advocacy.<\/p>\n","protected":false},"excerpt":{"rendered":"
Kotak Life Declares \u20b91,398 Crore Bonus;\u00a0 Achieves 99.5%*\u00a0Individual Claim Settlement Ratio for FY26 Chennai, June 18, 2026: Kotak Mahindra Life Insurance Company Ltd. (“Kotak Life”) today declared a bonus of \u20b91,398 crore for 7.7 lakh participating policyholders, an 18.7% increase over last year, marking 25 consecutive years of bonus payouts. The company also announced a […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[207],"tags":[],"class_list":["post-22674","post","type-post","status-publish","format-standard","hentry","category-press-release"],"_links":{"self":[{"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=\/wp\/v2\/posts\/22674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22674"}],"version-history":[{"count":1,"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=\/wp\/v2\/posts\/22674\/revisions"}],"predecessor-version":[{"id":22675,"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=\/wp\/v2\/posts\/22674\/revisions\/22675"}],"wp:attachment":[{"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=22674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cinematicuniversal.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=22674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}